To ensure the safety of all patrons and guests, The Paper Tiger have created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund. 

If you have any questions, please contact the box office at [email protected]

Accessibility Policy

If you are coming to The Paper Tiger and have specific ADA-compliant accessibility needs, please contact the venue at [email protected] discuss how they can help.

Arrival Policy

For most events, it is recommended that guests arrive no later than 30 minutes before an event’s start time. For some concerts and special events, late entry is not allowed, so be sure to arrive on time to avoid frustration.

Bag Policy

Bags are subject to search by event staff.

Camera Policy

Flash photography, video or audio recording devices, and professional cameras with detachable lenses are strictly prohibited for all performances. Standard or nonprofessional cameras are only allowed if both the venue and artist provides public authorization and will be noted in the program guide or description.

Cancellation Policy

Shows happen rain or shine. But in the rare case, a show canceled or postponed due to weather or artist cancellation you can request a refund or reschedule of your ticket at [email protected]

Dress Code Policy

Unless a specific event requires a particular dress code, you can wear what you like. Clothing is required but the style is up to you for most events.

Food and beverage policy

Outside food and beverages are not allowed in the venue. There are food trucks outside the venue for your snacking needs and an on-site bar to keep you refreshed.

Lost and Found Policy

Lost an item at an event? You can check-in with the event staff to see if anything has been returned. You can also email [email protected] after the performance. Please be prepared to leave your full name, contact information, and a detailed description of your lost item.

The Paper Tiger does not claim responsibility for your lost possessions.

Prohibited Items

To keep guests and staff safe, The Paper Tiger prohibits the following items from the venue. If a prohibited item is found during a search, it may be disposed of or returned to the owner’s vehicle.

  • Weapons
  • Illegal drugs or substances
  • Outside beverages, food, or alcohol
  • Professional cameras or recording equipment
  • Backpacks
  • Video or Audio recorders
  • Laser Pointers
  • Strollers

The venue reserves the right to prohibit other items

Re-entry Policy

Some events at The Paper Tiger have a strict No Re-entry policy. Please check the event description to see if the renting production manager or the band has such a policy for your event.

Refund Policy

Unless a show is postponed or canceled, all sales are final. If a show is postponed or canceled, please call the box office at [email protected] to ask about a refund or reschedule.

Smoking Policy

Smoking of cigarettes, pipes, vapes, or any other smoking paraphernalia is not allowed in the venue or within 300 feet of any entrance.